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Help & Support

In order to fully utilize our website and take advantage of all the features we offer, it may be necessary for you to download various files or documents to familiarize yourself with our platform.

Downloadable Links - Branding

1. onewholesale.ca Logo

Download .png Version

Download .pdf Version

2. One Marketplace Logo

Download .png Version

Download .pdf Version

Downloadable Links - Guide Books


1. Marketplace Seller Agreement

Marketplace Seller Agreement Form

Download * Last Updated: January 11, 2024

2. Marketplace Guide

Marketplace Guide Book for Sellers.

Download* Last Updated: January 11, 2024

3. Electronic Funds Transfer Form

Electronic Funds Transfer (EFT) Terms & Conditions
Electronic Funds Transfer (EFT) Banking Information

Download* Last Updated: January 3, 2024

4. Label Printing Guide for Marketplace Sellers

You will be able to create your own labels with this Guide Book

Download* Last Updated: February 3, 2023

5. Custom Application Setup Guide

You will be able to learn about custom application setup for your shopify website.

Download* Last Updated: January 3, 2024

How to download and open a PDF form

How to download and open a PDF form

It is important to note that most web browsers do not have the capability to open, fill, and save PDF forms. Additionally, mobile devices such as iPads, tablets, and cell phones are also unable to open and fill PDF forms. In order to properly fill and save PDF forms, it is necessary to download the form to a computer and open it using Adobe Reader® 10 or a more recent version.

▶ Download Adobe Acrobat Reader

Instructions for PC users

1. Find the link of the PDF form you wish to download;

2. Right-click the link and select Save as link or Save target as;

3. Choose the location on your computer where you want to save the PDF form;

4. Go to the file location where you saved the PDF form;

5. Open the PDF form with Adobe Reader® 10 (or a more recent version);

6. Fill and save your PDF form.

Instructions for Mac users

1. Find the link of the form you wish to download;

2. Press the Control key (Ctrl) and click on the link;

3. Choose Save link as or Download linked file as;

4. Choose the location on your computere where you want to save the PDF form;

5. Go to the file location where you saved the PDF form;

6. Open the PDF form with Adobe Reader® 10 (or a more recent version);

7. Fill and save your PDF form.