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Help & Support

In order to fully utilize our website and take advantage of all the features we offer, it may be necessary for you to download various files or documents to familiarize yourself with our platform.

Guides

1. Marketplace Guide

Marketplace Guide Book for Sellers optimizing Fulfilled by OWS.

Download * Last Updated: May 26, 2025

Marketplace Guide Book for Sellers optimizing SYO Shipping Method.

Download * Last Updated: January 3, 2025

2. Label Printing Guide for Marketplace Sellers

You will be able to create your own labels with this Guide Book

Download* Last Updated: February 3, 2023

3. E-Distro Setup Guide

You will be able to learn about E-Distro setup for your shopify website.

Download* Last Updated: March 21, 2025

Forms

1. Electronic Funds Transfer Form

Electronic Funds Transfer (EFT) Terms & Conditions
Electronic Funds Transfer (EFT) Banking Information

Download* Last Updated: January 3, 2024

2. Account Transfer Authorization Form

If you want to merge or transfer your account, please fill the form and submit it to us.

Download* Last Updated: August 29, 2025

Agreement

1. Marketplace Seller Agreement

Marketplace Seller Agreement Form

Download * Last Updated: August 27, 2025

Branding

1. onewholesale.ca Logo

Download .png Version

Download .pdf Version

2. One Marketplace Logo

Download .png Version

Download .pdf Version

How to download and open a PDF form

How to download and open a PDF form

It is important to note that most web browsers do not have the capability to open, fill, and save PDF forms. Additionally, mobile devices such as iPads, tablets, and cell phones are also unable to open and fill PDF forms. In order to properly fill and save PDF forms, it is necessary to download the form to a computer and open it using Adobe Reader® 10 or a more recent version.

▶ Download Adobe Acrobat Reader