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Damaged or Wrong Items?

Thank you for shopping with us.

We’re deeply sorry about the damaged or wrong items delivered.


If your item is damaged or wrong, you can write us an email to support@onewholesale.ca including your order number, product SKU and the photo of the damaged or wrong items within 48 hours of receipt of shipment.

We will see how we can correct this for you and contact you within 24~48 hours to resolve it.